Reference

What Governs Your Account on m baji

Access to m baji and use of any service on this platform is subject to the legal terms set out here. Availability depends on your local law and eligible regions — read these conditions before you open an account or make a deposit via…

Account EligibilityJurisdiction ConditionsbKash · Nagad · RocketData & PrivacyContact Rights
m baji What Governs Your Account on m baji
LEGAL CONTACT

Reach Us About Legal or Account Queries

If you have a question about these terms, your account status, or how a specific condition applies to your situation, our support team is available through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you get in touch.

Team online

Live Chat

Start a chat session directly from the platform. Fastest path for account and legal queries — have your registered mobile number ready.

Email Support

Send a detailed message to our support address for written records of legal or account matters. We respond to every message in the queue.

Help Centre

Our help section covers account conditions, wallet verification steps, and what to do if your access is restricted in your region.

HOW WE HANDLE DATA

Data, Security and Your Account Rights

Your account data is held securely and used only for the purposes described in these terms. We do not sell personal information to third parties. You have the right to request a copy of the data we hold, ask for corrections, or request deletion — contact support with your registered mobile number to start that process.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers a re-verification step before access is granted.

Data Retention

We retain account and transaction records for the period required under applicable rules. Closed accounts are archived, not immediately deleted, in line with standard financial record-keeping practice.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Your Rights

You can request access to, correction of, or deletion of your personal data by contacting support. We will respond to verified requests within a reasonable timeframe and confirm the outcome in writing.

Common Questions About These Terms

These are the questions we hear most often about account conditions, data handling, and legal eligibility. If your question is not covered here, contact support directly.

Account registration is open to eligible individuals in supported regions where local law permits. It is your responsibility to confirm that online gaming is lawful in your location before registering.

Accounts with inaccurate name, mobile number, or wallet identity may be suspended pending verification. Deliberately false information is grounds for permanent closure without release of funds.

Before a withdrawal is processed, we confirm that the destination bKash, Nagad, or Rocket wallet matches the one used for your most recent deposit. This step protects your account from unauthorised transfers.

We may update terms at any time. Changes are posted on this page with a revised date. Continued use of the platform after posting means you accept the updated conditions.

Contact support with your registered mobile number and a written request. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Reach out via live chat or email with your account details and a description of the issue. Our team will review the case and respond with the outcome and any next steps available to you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.